Shipping policy

Thank you for shopping at Once Upon A Slime! We aim to get your orders to you as quickly and safely as possible.

Local Shipping (Singapore)

We currently ship locally within Singapore.

Standard Shipping (Orders under $60): A flat rate of $4.50.

Free Shipping (Orders $60 and above): Enjoy FREE standard shipping.

Processing & Delivery Times

Order Processing: Orders are typically processed and packed within 1 to 3 business days. (Note: During high-demand restock days or peak holiday seasons, processing may take slightly longer).

Delivery Time: Once dispatched, standard local delivery typically takes an additional 2 to 4 business days to arrive at your doorstep.

Incorrect Address / Delivery Issues

Please ensure that your shipping address and contact details are entered correctly at checkout.

If a package is returned to us due to an incorrect/incomplete address or failed delivery attempts caused by incorrect details provided, a re-shipping fee may apply to send the package out again.

Questions or Concerns?

If you have any questions regarding your shipment, need an update on your order, or experience any issues with delivery, please reach out to us via our joyceliusq@gmail.com, and we’ll be happy to help!